Build the perfect team
without the overhead.
Expand what you can achieve with ready-made or custom outsourced teams that integrate where you already work.
No long-term lock-in · 7-day go-live · 500+ active clients
Active Teams
Live Operations — Today
Live Metrics
Avg Response
CSAT Score
Tickets Closed
33 agents active now
Trusted by 150+ companies across 6 countries
Get more work done with human talent
that's woven into your work
Customer Support Lead
Support
09:42 AM
activeSales Specialist
Revenue
09:38 AM
activeVirtual Assistant
Operations
09:30 AM
activeProperty Manager
Real Estate
09:15 AM
idleNDA Protected
Every engagement
What is HOS?
Human Outsourcing Solutions go beyond traditional outsourcing. We design, train, and manage high-performing teams that integrate directly into your operations. Your success becomes our success.
People-First Approach
We select, train & nurture talent that truly cares about your brand.
Process-Driven Execution
Structured workflows and KPI alignment deliver consistent outcomes.
Scalable Global Delivery
Grow your teams anywhere, anytime — without overhead headaches.
Roles we provide
Every role covered — specialized or fully custom.
How it works
A streamlined workflow designed for speed, quality, and continuous operational improvement.
Discovery Call
Define goals, roles, and expectations in a focused consultation.
Elite Talent Sourcing
Multi-layer vetting — language, domain expertise, background checks.
Training & Onboarding
Train-the-trainer model ensures zero knowledge transfer loss.
Performance Management
Daily QA, weekly KPI reports, and monthly retraining cycles.
Why AJAX Global
Six pillars that separate us from every other outsourcing provider
KPI-Driven Performance
Every team aligned to measurable outcomes — daily QA and monthly re-training cycles.
AI-Assisted Workflows
Supercharged by IntelliDesq™ for real-time insights and data-driven decision-making.
Dedicated Account Manager
Single point of contact who knows your business, available in your local timezone.
Scalable On Demand
Start with one agent or scale to fifty — same operational discipline at any size.
24/7 Global Delivery
99.9% attendance — backup resources trained and ready for uninterrupted operations.
99.2% Uptime Guarantee
Enterprise-grade SLAs with redundancy systems and 72-hour replacement guarantee.
HOS + IntelliDesq™
Our HOS teams are supercharged by IntelliDesq™ — giving your teams real-time insights, predictive analytics, and data-driven decision-making that traditional outsourcing can't match.
AI-Powered Intelligence
Real-time insights & intelligent automation
Solutions for every team, powered by people
Sales Operations
Scale your revenue team without ballooning hiring overhead
Active SDRs
18
↑ from 11
Leads Today
142
vs 98 avg
Calls Made
376
↑ 24% WoW
Pipeline
$284k
Target: $250k
Simple, transparent pricing
Dedicated full-time resources tailored for operations, support, coordination, and scalable business growth.
Associate
Low-cost operational support
Starting as low as
Calls and order handling
Specialist
Advanced support & coordination
Starting as low as
Escalations, upselling, vendor outreach, advanced coordination
Manager
Leadership & quality oversight
Starting as low as
Team oversight, QA management, training, and escalations
Brands who trust AJAX Global to accelerate outcomes
"AJAX Global transformed our support ops within two weeks. Zero downtime, professional agents, and KPIs that actually mean something."
Operations Director
SaaS Company — USA
"The 60-second rule changed our lead capture rate permanently. We were losing 40% of inbound leads before AJAX."
CEO
Home Services — Australia
"Having IntelliDesq™ alongside the human team gives us insights we never had with our in-house setup. Worth every dollar."
Founder
E-Commerce Brand — Canada